Privacy Policy

This Privacy Policy is offered by Access Mobility, Inc. (Access Mobility) as owner of (the “Site”) and governs Access Mobility's collection and use of data collected on the Site. 

Access Mobility and Cleverbridge, Inc. are collaboration partners where Cleverbridge, Inc. provides payment processing and other fulfillment services to Access Mobility.  As discussed below, Cleverbridge Inc.’s Privacy Policy is incorporated into Access Mobility’s Privacy Policy to the extent applicable.

Data Collection:

Access Mobility collects limited non-personally identifying information that your browser makes available whenever you visit a website. This includes your Internet Protocol address, browser type, the date and time of your query and cookies that may uniquely identify your browser. Access Mobility uses this information to operate, develop and improve our services. Using some services requires that you register with a user name after which you will be considered a “registered user" of the Site. Access Mobility requires some personal information in order to create an account and/or to place an order with us (typically your name, email address, address, phone number, credit card or other payment information and a password for your account) and Access Mobility will use that information to provide services to you when you visit the Site.


Children under the age of 13 should not send any information about themselves to us, including information like your name, address or e-mail address. The Site does not knowingly collect personally identifying information from children under the age of 13. In the event that Access Mobility learns that Access Mobility has collected such information from a child under 13 without parental consent, the information will be deleted from our database as soon as reasonably possible. 


Upon your first visit to the Site, a cookie (or a small file containing a string of characters) may be sent to your computer that uniquely identifies your browser. Access Mobility uses cookies to improve the quality of our service and to better understand how people interact with us. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent,, some features or services available at the Site may not function properly without cookies.

Information Sharing:

Access Mobility may share such information in any of the following circumstances:

Access Mobility has your consent.

Access Mobility provides such information to another company of our   company group and/or trusted businesses or persons for the purpose of processing personally identifying information on our behalf, subject to agreements that oblige those parties to process such information on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures. Such trusted businesses include an authorized payment service provider (“PSP") that processes your personally identifying information in accordance with PCI DSS standards. Transactions are processed through Secure Sockets Layer (“SSL") in an encrypted form.

Access Mobility concludes that Access Mobility is required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of the Site, its users or the public.

Access Mobility may share your personal information in connection with a transfer of ownership of the Site, such as acquisition by or conveyance of the Site to another company.

Access Mobility may share aggregated information with others.

Access and Opt-Out Options:

If you want to see the personal identifying information Access Mobility have collected about you from this Site or if you believe any information Access Mobility has is incorrect and you wish to correct it, please contact us. If Access Mobility changes or deletes information in response to your request, Access Mobility will not then continue to use it;, some residual information may remain in backup records or records of deletions.  If you would like to op-out of receiving email from us or our trusted business partners, please contact us at the phone number or email address below.

Information Security:

Access Mobility take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Unfortunately, no data can be guaranteed to be completely secure, including information you provide to the Site.  Access Mobility will not be responsible for any unauthorized access to your personally identifiable information.

Questions on this Privacy Policy can be directed to 312-296-3104 or via email to The Site is owned and operated by Access Mobility, Inc. 755 East Crosstown Parkway, Kalamazoo, Michigan  49001.

Cleverbridge Privacy Policy

The following Privacy Policy applies in the event that you have purchased Cleverbridge products on the Site:

cleverbridge AG and cleverbridge, Inc. ("cleverbridge") take the privacy and protection of personal information ("Personal Information") very seriously. By visiting the cleverbridge online store ("Store"), cleverbridge web site ("Site") and/or ordering products and services (collectively, "Products") from cleverbridge, you acknowledge that you accept the practices and policies outlined in this Privacy Policy ("Privacy Policy"). Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms set forth in the General Terms and Conditions of Sale that you can find at and which incorporates this Privacy Policy by reference.

cleverbridge has been awarded TRUSTe's Privacy Seal signifying that this Privacy Policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's TRUSTed Cloud Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at privacy(at) If you are not satisfied with our response you can contact TRUSTe here.

The TRUSTe program only covers the use and disclosure of information we collect on the Store. The collection and use of information shall be limited to the purpose of ordering products and services.

What This Privacy Policy Covers

This Privacy Policy describes cleverbridge's use of Personal Information and Anonymous Information that we collect when you visit the Store and/or order a Product. This Privacy Policy does not apply to the use of your Personal Information that is collected by third parties that cleverbridge does not own or control or that do not support cleverbridge in providing the Store or Products.


Controller of Personal Information

Any Personal Information provided or gathered by visiting the Store and/or ordering Products from cleverbridge is controlled by cleverbridge AG at Brabanter Str. 2-4, 50674 Cologne, Germany ("Data Controller"). cleverbridge, Inc. (306 N. Michigan Ave., Suite 1900, Chicago, Illinois, 60601-3805, USA) acts as data processor on behalf of the Data Controller.

cleverbridge, Inc. participates in the Safe Harbor program developed by the US Department of Commerce and the European Union. cleverbridge, Inc. has certified to adhere to the Safe Harbor Privacy Principles agreed upon by the United States and the EU. For more information about the Safe Harbor and to view the cleverbridge certification, visit the U.S. Department of Commerce's Safe Harbor web site.

Types and Use of Information We Collect

In general, Personal Information you submit to us is used by us either for the purpose of registration (if any), to provide you with the Products that you order, process payments, respond to requests that you make, to better tailor the features, performance and support of the Store, and to offer you additional information, opportunities, and functionality. We also use this information to prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we collect as well as their designated use.

Personal Information

"Personal Information" is information that is personally identifiable like names, addresses, email addresses, or phone numbers, as well as other non-public information that is associated with the foregoing.

We collect the following Personal Information that you submit to us voluntarily:

  • Upon accessing our Site and/or Store, certain additional information is automatically collected and then saved in protocol files (so-called usage data). This information includes, among other things, you Internet Protocol (IP) address. We may use this information for internal purposes, such as determining certain settings for the Store, such as language and location, maintaining our operating ability, preventing fraudulent access to our ordering service or analyzing usage patterns. For more information visit the "Automatic Data Collection and Anonymous Information" section.
  • In order to purchase Products through the Store, you have to provide (and we will collect) your name, address, email address, and all the financial information necessary for billing (or a subset of the forgoing).

The information required for billing depends on the selected payment method and may thereby include the credit card number, card verification code, account number, billing zip code or any other information required in connection with the payment methods that you have selected.

  • If you fill out any of the contact forms of the Site or the Store, we collect your name, company, country, email address, the description of your support request and any other information you choose to provide.
  • When you contact us by email or telephone or if you are using any of the email addresses or telephone numbers provided on the Site, we collect any Personal Information you may provide to us voluntarily in connection with this communication.
  • If you provide feedback to us, we may use and disclose such feedback for any purpose provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.
  • We will send you strictly service-related announcements (such as, but not limited to, notices related to your purchase of Products, any updates to our General Terms and Conditions of Sale, or Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature.
  • Within the scope of cleverbridge's personalized services, your data will, subject to your consent, be used for advertising, market research and tailoring electronic services. Unsubscribe instructions will accompany each newsletter or promotional communication you receive from us. In addition you can withdraw your consent at any time in the future. For more information see: Review and Correction of Personal Information.

Automatic Data Collection and Anonymous Information

We receive and store certain types of information whenever you interact with us. This automatic exchange of data between your browser and our server upon accessing our pages informs us of which browser you are using, the date and time of your visit, the name of your Internet Service Provider (ISP), the web site you are using to visit us and which of our web sites you are visiting.

The information we collect automatically is called "Anonymous Information". Anonymous Information means information that is not associated with or linked to your Personal Information. Thus Anonymous Information does not permit the identification of individual persons.

We may use this Anonymous Information for internal purposes, such as maintaining our operating ability, preventing fraudulent access to our ordering service or analyzing usage patterns so that we may enhance our Site. We also reserve the right to use and disclose any Anonymous Information at our discretion, although you will remain anonymous as an individual user.

We automatically collect Information through different technologies as described below.

Cookies and Other Tracking Technologies

Our web sites utilize Cookies and tracking technologies. Cookies are small text files that are transferred to your computer through your Web browser to enable our systems to recognize your browser and your personal preferences or login information (if any). There are two different types of Cookies:

  • Session Cookies which expire once you close your Web browser and
  • persistent Cookies which stay on your computer until you delete them.

cleverbridge may use both. Since the foregoing information may be collected when you are signed into the Store, this information may be associated by us with the Personal Information that we have collected from you.

However, using cleverbridge systems does not require that Cookies be accepted. Most browsers accept Cookies automatically. You can stop Cookies from being saved to your hard drive by selecting "do not accept cookies" in your browser settings. Refer to your browser's manual for more information on how this can be done individually. In addition, you can delete Cookies that have already been saved on your computer at any time. While you still be able to use the Store and order Products if you disable Cookies in your browser, certain parts of the Store may not function as effectively or it may even lead to limitations in the functionality of our services.

Tracking technologies may record information such as, but not limited to, Internet domain and host names, browser software and operating system types; click-stream patterns; and dates and times that our site is accessed.

Google Analytics

Our web site uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses Cookies to help analyze the use of the web site. The information generated by the Cookie about your use of the Site is sent to a Google server in the United States and stored there. Please note, that your IP address will be truncated by our systems before sending the data to a Google server. Thereby you will remain anonymous as an individual user.

Google will use this information to evaluate your use of the Site, compile reports on Site activity and provide other Site activity and internet related services. In addition, Google may also transfer this information to third parties if required by law or if third parties process the information on Google's behalf.

By using this Site, you consent to the processing of data about you by Google in the manner described and for the aforementioned purpose. More information about Google Analytics can be found here.

As Google uses Cookies you can reset your browser to refuse all cookies or to indicate when a cookie is being sent as described in the Cookies section of this Privacy Policy.

Personal Information from Other Sources

We may receive Personal Information about you from other sources like telephone or fax, or from third parties that provide services for us in connection with the Store/Sites. We may add this information to the data we have already collected from you via the Store/Site.

Disclosure of Personal Information

Except as otherwise stated in this Privacy Policy, we do not use or share your Personal Information with Third Parties, unless you ask or authorize us to do so. We will not sell or rent any of your Personal Information to Third Parties for their marketing purposes and only shares your personal information with third parties as described below.

Provider of the Products from a Store

We will provide Personal Information to the Providers of the Products offered through the Store to enable them to provide you with the Products, to register you as authorized users, to provide you with support and updates, and for similar purposes. Please note that Providers use your Personal Information according to their own Privacy Policy that may differ from this Privacy Policy. If you want to know how Providers collect, use, and disclose Personal Information, please visit their website and review their Privacy Policy.

Third Party Service Providers and Suppliers

We may provide your Personal Information to third party service providers and suppliers who work on behalf of or with us to provide you with the Store and Products, related customer support, and to help us communicate with customers and to operate the Site and Store. Examples of such services include communicating with you via email, processing payment transactions, shipping Products, screening Orders for fraudulent activities, remain compliant with applicable laws, and/or providing customer service or fulfillment services for us. However, these service provider and suppliers do not have any independent right to use this information except as to help us providing the Store, its related processes and the Products.

In order to avoid defaults on payment, we reserve the right to obtain information on your creditworthiness from third parties for certain payment methods (direct debit, purchase order), e.g. based on mathematic-statistical processes. In this event, you will be explicitly informed during the ordering process.

In case of non-redemption of a direct debit transaction that is not caused by a revocation through the account holder, we reserve the right to report your account information (account number, bank routing number) to a third party that saves these facts in a lock file and send them to other companies that are affiliated with the direct debit procedure. The blocking shall be deleted after the amount invoiced has been settled.

Law Enforcement, Governmental Authorities and Agencies

We may disclose in formation we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to

  1. comply with relevant laws or to respond to subpoenas or warrants served on us;
  2. to enforce our General Terms and Conditions of Sale and Privacy Policy; or
  3. to protect and defend the rights or property of us, the visitors of the Store and Site and our customers, or third parties.

For tax-exempted orders originating in certain EU countries, your address information may be passed on to the responsible tax authorities in order to establish that your VAT identification number (VAT-ID) is correct.

Business Transition

In the event cleverbridge goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of cleverbridge or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You hereby consent to cleverbridge sharing your Personal Information under the above circumstances.

Export and Processing of Personal Information in Countries Outside of the European Economic Community

We hereby state that, for the purposes of processing your order, your data may be transferred to our subsidiary based in the United States and/or to product providers through us and who are based outside the European Economic community in countries that, to date, generally do not have a data privacy level that is recognized as being congruent to the European Union.

Please note, that our subsidiary participates in the Safe Harbor program developed by the US Department of Commerce and the European Union. The cleverbridge, Inc. is certified to adhere to the Safe Harbor Privacy Principles agreed upon by the United States and the EU.

Data Security and Confidentiality

In order to maintain the highest level of customer and client protection, we adhere to the applicable industry rules and regulations. Thus, we maintain commercially reasonable and appropriate physical, electronic, and managerial measures and procedures to safeguard and secure your Personal Information during data collection, transmission and storage. Your data are only accessible by authorized persons who are familiar with cleverbridge's data privacy policies. However, no company, including cleverbridge, can fully eliminate security risks associated with Personal Information.

Secure Socket Layer

All access to the online shop's ordering pages at cleverbridge is granted using Secure Sockets Layer (SSL) technology, which encrypts Personal Information you provide during the ordering process. Thereby confidential data is protected against being intercepted by third parties and your Personal Information is transferred through this secure channel. To ensure this level of security, our systems use a certificate in keeping with common practice in e-commerce. This certificate is issued by a trusted security provider. All standard web browsers support this technology and accept the certificates from trusted providers automatically. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security, you can contact us at privacy(at)

Credit Card Data

cleverbridge maintains full compliance with PCI DSS (Payment Card Industry Data Security Standard) to enhance payment card data security and provide a secure e-commerce environment for our customers. The PCI DSS standard lays out requirements for network architecture, software development, security management and other critical proactive measures to ensure the safety of payment card transactions. Each year a Qualified Security Assessor thoroughly examines the processes within cleverbridge to make sure we adhere to the strict PCI regulations.

Thus, we reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate payment processor during order processing. Due to the Requirements of the PCI DSS, this transfer is secured using SSL.

Review and Correction of Personal Information

In order to review, correct, block or delete your stored Personal Information, please send us a brief request in writing, either via post or email (see below). In the event that, despite our efforts to maintain data correct and up-to-date, false information has been saved, then we will change it upon your request. You will normally receive a response to your request from us within thirty (30) days.

For more information on whether we store Personal Information about you and what this data is or other data privacy topics, please contact our data privacy agent in writing:

cleverbridge AG
Data Privacy Agent
Brabanter Str. 2-4
50674 Cologne, Germany
Email address: privacy(at)

Data Retention:

cleverbridge will retain personal data we process on behalf of our clients for as long as needed to provide services. cleverbridge will retain and use this Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Please note:

Upon full consummation of your contractual relationship with cleverbridge, your data (including Personal Information) will, upon your request, be blocked at the internal cleverbridge systems from further processing and deleted after completion of the mandatory legal storage periods.

You understand that any deletion of your Personal Information extends only to the data related to you as a person. cleverbridge will not have any liability whatsoever to you for any termination of your Account or related deletion of your Personal Information or data.

When we delete Personal Information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.

Notice to California Residents

If you would like to know

  1. the categories of Personal Information about you that we disclosed in the prior calendar year to Providers for the purposes of the Provider's marketing and/or
  2. the names and addresses of such Providers, please contact us. In order to do so, please send us a brief request via email to privacy(at)

Please note that we are required to respond to one request per California resident each year, and we are not required to respond to requests made by means other than through email.

Links to Other Web Sites

The Site may contain links to other web sites that are not owned or controlled by cleverbridge. The provision of such links is for your convenience and does not signify our endorsement of such web sites or location or its contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other web sites. Please be aware that the terms of our Privacy Policy do not apply to any outside web sites.

Privacy of Minors

In principle, persons under the age of eighteen (18) should not transfer any Personal Information to us without the consent of a parent or legal guardian. We will neither intentionally ask for Personal Information of minors, nor collect or transfer them.

Notice to residents of the United States: We do not intentionally collect or maintain information from those visitors of the Site who are under thirteen (13) years old.

Changes in this Privacy Statement and Previous Versions

This Privacy Statement is a living document. As part of the General Terms and Conditions of Sale, this Privacy Policy is subject to occasional amendment, in accordance with the General Terms and Conditions of Sale. In addition we may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.